At Koar Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, [www.koar.lk].

1. Information We Collect

When you visit or make a purchase on our website, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit/debit card details or other payment methods (processed securely through our payment gateway).

  • Order History and Preferences

  • Device and Usage Information: IP address, browser type, time zone, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate order status, shipping updates, or promotions.

  • Improve our website, products, and services.

  • Prevent fraudulent activities and ensure secure transactions.

3. Sharing Your Information

We do not sell or rent your personal data. We may share limited information with trusted third parties only to:

  • Fulfill orders (e.g., delivery services, payment gateways).

  • Provide customer service tools and marketing services.

  • Comply with legal obligations or respond to legal processes.

4. Cookies & Tracking

Our site uses cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your information. While no system is 100% secure, we work to ensure your data is handled safely and responsibly.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails at any time.

  • Request details about the data we hold about you.

To make a request, contact us at [your email address].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. Please review their policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 – info@koar.lk
📞 – +94 75 531 8931